Frequently Asked Questions (FAQ) | GameMarket.gg

Question 1

How long does a withdrawal take?

Accepted Answer

Withdrawals typically take 1–5 business days to process. Important Notes: Processing time may vary depending on the blockchain network and the withdrawal queue. If your withdrawal exceeds 5 business days, please contact support for assistance. Higher seller ranks may have priority processing for withdrawals!

Question 2

Can I register to become a GM Credit Merchant?

Accepted Answer

Yes! If you’re interested in becoming a GM Credit Merchant, you can apply by sending a request to: 📩 support@gamemarket.gg 🎁 Bonus: GM Credit Merchants often offer better deals on GM Credits, so don’t miss out on potential benefits!

Question 3

What is GM Credit Merchants?

Accepted Answer

The GM Credit Merchants page provides a list of sellers who offer redeemable GM Credits through alternative payment methods (non-crypto). Since GameMarket.gg focuses on cryptocurrency payments, GM Credit Merchants exist to allow users to purchase GM Credits using other payment methods. 🔗 Visit GM Credit Merchants here:https://gamemarket.gg/gm-credit-merchants

Question 4

What is the seller ranking system, and how can I increase my rank?

Accepted Answer

GameMarket.gg has a Seller Ranking system with five tiers based on your monthly income from sales. The higher your rank, the lower your withdrawal fee. 🏆 Seller Ranking & Benefits: Rank Minimum Monthly Income Withdrawal Fee Bronze Seller $0 5.99% Silver Seller $1,000 4.99% Gold Seller $5,000 3.99% Platinum Seller $10,000 2.99% Diamond Seller $50,000 1.99% How to increase your rank? Your rank is calculated based on your sales from the previous month. The more you sell, the higher your rank —...

Question 5

How can I create multiple listings at once?

Accepted Answer

You can create multiple listings at once using the Bulk Upload feature. Here’s how: Download the specific bulk market template for the category you want to list in. Fill in the required details in the template. Upload the completed bulk listing file to GameMarket.gg. Important Notes: The maximum listings per upload is 500 at a time. Avoid spamming with irrelevant or duplicate listings, as this may result in a permanent ban.

Question 6

I want a new market section. What should I do?

Accepted Answer

If you want a new market section added to GameMarket.gg, you can submit a request at: https://gamemarket.gg/send-request At GameMarket.gg, your voice truly matters!Every request is carefully reviewed, and if a new market section is needed by the community, we’ll do our best to make it happen.We are always working to make this platform better for you.

Question 7

How can I provide suggestions or feedback for GameMarket.gg?

Accepted Answer

You can submit your suggestions and feedback at: https://gamemarket.gg/send-request On this page, you can share any ideas, improvements, or feedback to help us enhance the marketplace experience.Your input is valuable, and we continuously strive to improve GameMarket.gg for all users.

Question 8

My balance is not updated after making a deposit. What should I do?

Accepted Answer

First, check your transaction history in your account or just refresh your browser. If your deposit was made via cryptocurrency, please wait for the necessary blockchain confirmations. If your balance still does not update, report it to support along with your transaction ID & proof of payment.

Question 9

What should I do if I find a bug on GameMarket.gg?

Accepted Answer

If you discover a bug, report it to our Bug Bounty Hunter program at: https://gamemarket.gg/bug-bounty-hunter 🎁 Bonus! Reporting bugs can earn you GM Credits as a reward! 🚀

Question 10

Why can’t I access certain pages on GameMarket.gg?

Accepted Answer

Access restrictions depend on the type of page: If the page is exclusive to sellers, regular users will not be able to access it. To access seller-only pages, you need to verify yourself as a seller. If you believe you should have access but still can’t enter, try clearing your browser cache or contact support.

Question 11

I’m experiencing an error when logging in. What should I do?

Accepted Answer

If you encounter a login error, you can report the issue to our Bug Bounty Hunter program at: https://gamemarket.gg/bug-bounty-hunter 🎁 Bonus! If you discover a bug in GameMarket.gg and report it, you might receive GM Credits as a reward!

Question 12

What happens if I sell a product that violates GameMarket.gg’s policies?

Accepted Answer

If a listing violates marketplace policies, it may result in: Listing removal Warning or temporary suspension Permanent ban for repeated offenses Always check GameMarket.gg's guidelines before listing an item to ensure compliance.

Question 13

What happens if I receive too many negative reports from buyers?

Accepted Answer

If you receive too many complaints or negative reports, your account may face: Temporary suspension if reports indicate poor performance or policy violations. Permanent ban if violations are severe or repeated multiple times.

Question 14

What is "Overall Review Rating"?

Accepted Answer

Overall Review Rating is the combined total feedback from all markets you are active in. This rating reflects your performance across multiple markets, giving buyers a general idea of your reliability. While Market-Specific Feedback applies to individual sections, Overall Review Rating represents your reputation across GameMarket.gg as a whole.

Question 15

Why is my feedback count different in each market?

Accepted Answer

We implement a Market-Specific Feedback system to ensure fairness for sellers in different sections. This allows: New sellers to have visibility instead of being overshadowed by top sellers with high feedback in other markets. Buyers to get accurate feedback for a seller based on their performance in a specific category. A balanced marketplace where each market section remains competitive and fair.

Question 16

How long does the refund process take?

Accepted Answer

Instantly! Orders that are canceled will automatically return your funds to GM Credits.

Question 17

How does the refund process work if a transaction fails or is canceled?

Accepted Answer

If your order gets canceled, the funds will be automatically refunded to GM Credits. You can use your GM Credits to purchase any other product on GameMarket.gg.

Question 18

Under what conditions can I get a refund?

Accepted Answer

If the order has not been marked as Complete, it can still be canceled, and your funds will be returned to GM Credits. If a dispute arises, the admin will review and determine whether a refund is applicable.

Question 19

Does GameMarket.gg offer protection for buyers?

Accepted Answer

Yes! As long as the order has not yet reached Complete status, you can raise an Issue Order, and GameMarket.gg admin will be ready to assist you.

Question 20

Am I allowed to share my contact information for chat outside of GameMarket.gg?

Accepted Answer

No, sharing contact information to chat outside of GameMarket.gg is strictly prohibited. Consequences of sharing external contact details: Your account will be permanently banned. Higher risk of scams, since GameMarket.gg cannot protect transactions made outside the platform. To ensure a safe and secure marketplace for all users, all communication must remain within GameMarket.gg’s messaging system.

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