Payments & Refunds

• First, check your transaction history in your account or just refresh your browser.

• If your payment is still being confirmed by the payment provider, please allow a few minutes for it to complete.

• If your balance still does not update, report it to support along with your transaction ID & proof of payment.

Instantly! Orders that are canceled will automatically return your funds to GM Coins.

• If your order gets canceled, the funds will be automatically refunded to GM Coins.

• You can use your GM Coins to purchase any other product on GameMarket.gg.

• If the order has not been marked as Complete, it can still be canceled, and your funds will be returned to GM Coins.

• If a dispute arises, the admin will review and determine whether a refund is applicable.

GM Coins is a special currency used for instant transactions within GameMarket.gg without any fees. GM Coins cannot be withdrawn or converted into real money and is exclusively valid for purchases on GameMarket.gg.

GameMarket.gg accepts the following payment methods:

• Bank transfer, using a virtual account from your mobile or internet banking.

• QRIS, scan and pay with your e-wallet or banking app.

• Cash at partner retail outlets, pay over the counter.

• GM Coins, your in-platform balance, for instant checkout.

The methods available to you depend on your region. You will see every method supported for you at checkout.

GameMarket.gg does not charge buyers any payment fee.

If your preferred payment method is not listed yet, submit a request here: https://gamemarket.gg/support
You can also top up GM Coins through our GM Coins Merchants: https://gamemarket.gg/gm-coins-merchants