Account & Security 常见问题 | GameMarket.gg

Q: How do I recover my account if I forget my password or lose access?

If you forget your password, you can: Go to the login page and click "Forgot Password". Enter your registered email and follow the instructions in the password reset email. If you no longer have access to your email, please contact support for further assistance.

Question 1

Is there an age restriction to use GameMarket.gg?

Accepted Answer

For buyers: There are no age restrictions to make purchases. For sellers: You must be at least 18 years old to get verified as a seller.

Question 2

Can I change my email address or account information?

Accepted Answer

No, GameMarket.gg does not allow email changes for security reasons.

Your email is permanently linked to your account to prevent fraud and unauthorized access.
If you need to update other personal details, you can do so in your account settings.

Question 3

How do I recover my account if I forget my password or lose access?

Accepted Answer

If you forget your password, you can:

Go to the login page and click "Forgot Password".
Enter your registered email and follow the instructions in the password reset email.
If you no longer have access to your email, please contact support for further assistance.

Question 4

Can I have more than one account?

Accepted Answer

Ideally, users should only have one account to maintain security and prevent abuse of the marketplace system. Currently, GameMarket.gg does not allow email changes, which means each account is permanently linked to a single email address. If you need a second account for a legitimate reason, please contact support for further clarification. Otherwise, creating multiple accounts without clarification may result in a permanent ban.